Strong team leadership leads to high performance.

Knowing how to build and maintain a high-performance team begins with fundamental team leadership skills. In this five-part, CPA Ontario course you will learn how to establish and develop an effective team by fostering communication and collaboration and effectively managing conflicts. You will also learn about the benefits and requirements of leading cross-functional teams.

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Upon completion of this course, you will learn:

• Building the Foundation for an Effective Team
  • The five stages of team development.
  • Strategies for selecting high-performing team members most suited for collaboration.
  • Foundations for managing teams successfully such as setting goals and assigning roles.
  • Define specific guidelines for how team members should work together.
     
• Developing a Successful Team
  • Establish team member competencies and work to improve team dynamics.
  • Explore methods to encourage team participation and motivation, and increase teamwork and commitment.
     
• Encouraging Team Communication and Collaboration
  • Demonstrate team leadership by encouraging effective communication and overcoming communication problems.
  • Explore strategies for encouraging team collaboration.
  • Uncover tools and technologies for virtual teamwork.
  • Key considerations for establishing virtual communication guidelines.
     
• Handling Team Conflict
  • Learn what can cause conflict on a team.
  • The importance role of healthy communication in handling conflict.
  • Best practice approaches to dealing with conflict.
  • Explore the tenets of principled negotiation in managing conflict and guidelines for resolving it.
     
• Leading a Cross-functional Team
  • Benefits of cross-functional teams.
  • Various development stages of cross-functional teams and the risks at each stage.
  • Team leadership skills and abilities of a cross-functional team leader.
  • Best practices for the related teamwork.