Dates and location
Pricing
Hours
Dates and location
Pricing
Hours
Description
This course explores Emotional Intelligence (EQ) as a critical leadership competency for CFOs and Controllers. Participants will examine the four pillars of EQ - self-awareness, self-regulation, social awareness, and relationship management - and consider their direct application in finance leadership contexts including team management, client relationships, board-level interactions, and performance conversations. As routine financial tasks become increasingly automated, EQ represents a core differentiator for those who wish to continue adding strategic value.
Topics Include:
- The four pillars of EQ: self-awareness, self-regulation, social awareness, and relationship management.
- EQ versus technical expertise: the shifting balance in finance leadership.
- Self-awareness in practice: recognizing emotional triggers and blind spots.
- Self-regulation: managing composure, avoiding suppression, pausing before responding.
- Empathy and active listening as relationship-building tools.
- EQ in leadership: team motivation, conflict resolution, and trust-building.
- The impact of automation on the value of human emotional competence in finance.
Note: Registration for this seminar closes November 2nd, 2026 at 3:00 p.m. (EDT).
Key Takeaways
By the end of this session, participants will be able to:
- Define Emotional Intelligence and describe the function of each of its four pillars: self-awareness, self-regulation, social awareness, and relationship management in the context of finance leadership.
- Apply self-regulation techniques to maintain composure and effectiveness in high-pressure professional situations, distinguishing between productive regulation and counterproductive suppression.
- Use empathy and active listening to understand stakeholder perspectives, build trust-based professional relationships, and manage conflict constructively.
- Articulate why Emotional Intelligence represents an increasingly critical differentiator for finance leaders as automation reshapes routine accounting tasks.
Who Will Benefit
This course is ideal for finance leaders seeking to enhance their understanding of how emotional intelligence in finance leadership contexts can strengthen their internal and external relationships.
How to Access the Course
This course is delivered as a live webinar. To receive verifiable CPD hours, you must attend the session live. We recommend joining at least 5 minutes before the scheduled start time. For the best interactive experience, please use a computer equipped with a camera and microphone.
A reminder email with the Zoom link and course details will be sent two business days before the session. If you do not receive it, please check your spam or junk folder.
The same information, including any available materials, will also be posted in advance on our Blackboard LMS.
Registration, cancellation, withdrawal and all other CPA Ontario PD policies can be found here.
Speaker(s)
Philip Meagher is the founder and CEO of Learnsignal, and an ACCA-qualified accountant and accounting educator with over 20 years of experience. He founded Learnsignal in 2013 to modernise how accountants train and has built it into an ACCA Gold Approved Learning Partner used by more than 100,000 learners across 130+ countries, with CPD recognised across 20+ professional accounting bodies. Prior to Learnsignal, he worked with startups and venture and private equity firms, including a period as a company analyst sourcing private equity opportunities in the third-level education sector. In addition to leading the business, Philip teaches and writes on accounting and exam technique, including detailed ACCA Strategic Business Leader pre-seen analyses, and on the growing role of AI and automation in finance.