Dates and location
Hours
Dates and location
Hours
Description
Welcome to the “Expert Insights: Effectively Negotiate with Barb Bruno.” This course encompasses the principles of effective negotiations with 12 lessons, ideal for employees working to master negotiation skills to gain a competitive edge and see long-term career benefits.
Topics Include:
- Internal Negotiating
- Principles of Negotiating
- Competitive Edge
- Master Negotiating Skills
- Define Your Objectives
- Research Your Opposition
- Anticipate Objections
- Body Language Revelations
- Strengthen Your Position
- Proposals
- Pre-Closing and Closing Techniques
- Short and Long-Term Benefits
Note: Retired members eligible to receive free PD should be aware that this course does not qualify.
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Key Takeaways
Upon completion of this course, you will be able to:
- Understand the importance of identifying your own needs to make negotiating easier.
- Develop a game plan and strategy to work towards a satisfactory solution for both parties.
- Use the DISC model of personality types and negotiation social styles to inform how you choose negotiation tactics.
- Use and analyze body language when negotiating.
- Focus on issues to eliminate stress, stay calm, and reiterate key points to keep their negotiating position strong.
- Understand why negotiating is such a highly valued skill and how short-term action times contribute to long-term goals.
Who Will Benefit
This course will benefit CPAs, account executives, business professionals, or staff at all levels who are interested in developing their skills to better persuade others and have more successful resolutions when negotiating.
How to Access the Course
This is an online session. This course is available 24 hours a day, 7 days a week. Once registered, you can access the material at any time.
However, you will only have access to the course for 90 days after REGISTRATION.
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To access the course on your computer please visit our BlackBoard site, and log-in using the same login and password used for the Registration Portal.
Please allow up to 15 minutes after registration for the course to appear on your BlackBoard page.
Registration, cancellation, withdrawal and all other CPA Ontario PD policies can be found here.
Speaker(s)
At BizLibrary, we’re on a mission to elevate employees’ skills, create better places to work, and do our part to build a more compassionate and competent future. We lean into these goals every day by supporting organizations’ learning and development needs through our innovative platforms and best-in-class content.