Dates and location
Hours
Dates and location
Hours
Description
CPAs work in highly collaborative environments where success depends on effective teamwork, professional accountability, and the ability to navigate challenging situations. Whether coordinating audit engagements, managing client relationships, leading finance teams, supporting cross-functional initiatives, or advising stakeholders, CPAs must work productively with others while maintaining professionalism under pressure.
This course supports the development of key CPA enabling competencies, including Collaboration, Communication, Leadership, Professionalism and Ethical Behaviour, and Self-Management. Participants will learn how to foster accountability, strengthen collaboration, respond effectively to conflict, and focus on factors within their control to improve performance and professional effectiveness. These skills help CPAs build stronger workplace relationships, support team success, and enhance their ability to lead and influence others.
Key Topics:
- Building Your Strengths as a REAL Team Player
- Strategies for Managing Situational Conflict
- Understanding and Applying Your Locus of Control at Work
Key Takeaways
By the end of this course, participants will be able to:
- Strengthen accountability, ownership, and professional effectiveness when managing client engagements, projects, and team responsibilities.
- Collaborate more effectively with colleagues, clients, and cross-functional stakeholders to achieve shared objectives.
- Recognize and address workplace conflicts early, using practical strategies to maintain productive professional relationships.
- Navigate difficult conversations and stakeholder disagreements with greater confidence, professionalism, and emotional intelligence.
- Build resilience and adaptability when responding to changing priorities, tight deadlines, and workplace pressures.
- Maintain a solution-focused mindset that supports sound professional judgment and effective decision-making.
Who Will Benefit
This course is particularly relevant for CPA candidates, accountants, senior accountants, auditors, tax professionals, financial analysts, controllers, finance managers, directors, team leaders, consultants, and emerging leaders who collaborate with diverse stakeholders, manage competing priorities, and want to strengthen their teamwork, conflict-management, and resilience skills.
Disclaimer
Canadian Management Centre is CPA Ontario's content provider for this PD Course. As a condition of your participation, you acknowledge and agree that you will not:
- Copy, modify, adapt, translate, decompile, disassemble or reverse engineer the Canadian Management Centre content, technology or software;
- Rent, lease or assign Canadian Management Centre to any third party;
- With the exception of any information or materials necessary to fulfill PD Course requirements or complete PD Course exercises, download any training tutorials or any other text, multimedia images (graphics, audio and video), data and other information provided in connection with the Canadian Management Centre; or
- Allow access to the Canadian Management Centre training solutions by any user other than yourself.
How to Access the Course
To access your course, visit the CPA Ontario Blackboard site and sign in using the same username and password used for the Registration Portal. You can also access your course through the Blackboard Learn app (iOS or Android).
Important: Course access begins on the date of purchase and remains available for the Access Time specified for the course under Dates and Location. Please review the access time before purchasing. Note that it may take up to 15 minutes after registration for the course to appear in Blackboard.
Registration, cancellation, withdrawal, and other CPA Ontario PD policies can be found here.
Speaker(s)
For more than 60 years, Canadian Management Centre (CMC) has helped professionals develop the knowledge, skills, and tools needed to achieve excellence, adapt to change, and thrive in an increasingly complex and competitive environment. Through practical and results-oriented learning and development solutions, CMC empowers individuals, teams, and organizations to enhance their performance and achieve their goals. Serving hundreds of clients across Canada each year, CMC works with organizations ranging from private sector businesses and government agencies at all levels to international organizations through its global network. Regardless of industry or sector, CMC’s clients share a common objective: to strengthen their impact, advance their careers, contribute more effectively to organizational success, and achieve greater personal and professional fulfillment.