Dates and location
Hours
Dates and location
Hours
Description
As leaders, being able to make conscious choices about how we react and respond to situations and people is an important skill.
The ability to communicate as a leader starts with listening and recognizing when you need to reframe and amend your messaging to consider the needs and concerns of your audience, having an open mind, and suspending judgments and assumptions.
Having this knowledge as a leader helps you to be more self-aware, confident in your communication and ability to influence. Leaders with strong communication skills have a greater ability to engage and connect with their teams, peers, and other stakeholders. They can effectively communicate their vision and can create meaningful relationships.
Knowing the most effective way to communicate to influence others, be assertive, and manage yourself and your impact on others can have a positive impact on business outcomes.
Topics Include:
- Listening Skills
- Communication Styles
- Developing Connections and Influence
- Building Rapport
- Communicating Assertively
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Key Takeaways
Upon completion of this course, learners will be able to:
- Understand listening skills.
- Describe different communication styles.
- Explain how to communicate with impact.
- Describe how to build rapport.
- Identify how to communicate assertively.
Who Will Benefit
This course is ideal for current and aspiring leaders who want to strengthen their communication skills and ability to influence others effectively.
How to Access the Course
To access your course, visit the CPA Ontario Blackboard site and sign in using the same username and password used for the Registration Portal.
Important: Course access begins on the date of purchase and remains available for the Access Time specified for the course under Dates and Location. Please review the access time before purchasing. Note that it may take up to 15 minutes after registration for the course to appear in Blackboard.
Registration, cancellation, withdrawal, and other CPA Ontario PD policies can be found here.
Speaker(s)
Helen Wale, CFI’s VP, Leadership Skills, has taught and facilitated workshops primarily in leadership development, employee engagement and coaching. Helen is an experienced human resources and organizational development professional with over 26 years’ experience working in senior positions in both the UK and Canada. Helen has taught leadership skills to employees working in accounting, finance and investment management. Working as a Certified Executive Coach, Helen has supported employees to maximize their personal and professional potential as well as improving their ability to navigate rapid and continuous change.