Dates and location
Pricing
Hours
Dates and location
Pricing
Hours
Description
Workplace culture has never mattered more. In today's environment of constant change, competing priorities, burnout, and uncertainty, leaders are being challenged not only to deliver results, but also to create conditions where people can thrive. The most successful teams are built on trust, psychological safety, meaningful work, continuous learning, and a genuine sense of belonging.
This four-course certificate program provides leaders with a practical roadmap for transforming team culture from the inside out. Participants will learn how to move beyond managing performance to shaping environments where people feel valued, energized, connected, and motivated to contribute their best work.
Explore how to replace toxic and disengaging behaviors with trust and accountability, foster courage and curiosity that unlock innovation, connect people to deeper purpose and meaning, and create conditions that support resilience, wellbeing, and flourishing. Whether leading a team, a department, a project, or influencing culture informally, participants will leave with actionable strategies they can implement immediately to create a more human, resilient, and high-performing workplace.
Topics Include:
- From Toxic to Terrific: Change Your Team for the Better
Learn how to recognize and address toxic behaviours, strengthen accountability, build trust, and create healthy team norms that encourage belonging, optimism, and resilience.
- From Compliance to Courage, Curiosity and Contribution: Amp Up the Learning. Unlock the Ideas.
Develop the leadership skills required to create psychological safety, encourage courageous conversations, foster innovation, and build a culture where learning and contribution become everyone's responsibility.
- From Success to Significance: Make Work Matter. Make Time Count.
Discover how leaders create meaningful work experiences, connect people to purpose, and inspire commitment, engagement, and resilience through everyday interactions and decisions.
- From Languishing to Flourishing: Elevate Your Team and Bring Back the Fun.
Explore how positive emotions, humour, connection, and wellbeing contribute to team performance, creativity, resilience, and sustained success.
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Key Takeaways
Upon completion of this certificate program, participants will be able to:
- Build cultures of trust, belonging, psychological safety, and accountability.
- Address toxic behaviours and replace them with healthy, sustainable team norms.
- Lead courageous conversations that encourage learning, innovation, and contribution.
- Create environments where curiosity, feedback, and continuous improvement flourish.
- Strengthen shared purpose, engagement, and commitment to meaningful work.
- Help individuals understand the impact and significance of their contributions.
- Foster resilience, optimism, wellbeing, and flourishing within teams.
- Create positive workplace experiences that attract, retain, and inspire talented people.
- Sustain cultural improvements through intentional leadership practices and everyday actions.
- Shape a workplace culture where people feel deeply seen, heard, encouraged, and empowered to do their best work.
Earn a Digital Badge

Our new collection of digital badges can be earned through the completion of any of our certificate programs offered in our professional development catalogue. Collect these digital badges to add to your website, social profiles, email signature and more. These badges are an easy way to visually communicate your skills and accomplishments to your peers and network. Digital badges will be awarded based on course completion requirements.
Who Will Benefit
This certificate program is designed for leaders and emerging leaders who want to strengthen team culture, increase engagement, and lead with greater impact. It is particularly valuable for individuals who have completed elements of the Certificate in Transformational Leadership & Resilience and are ready to take their leadership and team culture to the next level.
How to Access the Course
To access your course, visit the CPA Ontario Blackboard site and sign in using the same username and password used for the Registration Portal. You can also access your course through the Blackboard Learn app (iOS or Android).
Important: Course access begins on the date of purchase and remains available for the Access Time specified for the course under Dates and Location. Please review the access time before purchasing. Note that it may take up to 15 minutes after registration for the course to appear in Blackboard.
Registration, cancellation, withdrawal, and other CPA Ontario PD policies can be found here.
Speaker(s)

Tammy Robertson, MA is a Resilience Play Maker who helps leaders build resilient teams and cultures in the face of disruption and change. A keynote speaker, coach, and co-author of four books, she mixes storytelling, and straight talk grounded in research to ignite purpose and possibility in leadership. Her trademark message, “Keep Your Heart in the Game™,” challenges leaders to face tough realities with grit, clarity, and confidence.