Modules 1 - 6

Self-Paced

Module 1: 21st Century Management

• Learn how world-class managers create value for the organization.
• Discover how they create and leverage highly engaged teams.
• See how they excel at customer and stakeholder engagement.

Module 2: Great Goal Setting

• Set goals for the team that align with organizational business goals.
• Break goals down to what’s specific, measurable, attainable, relevant, time-based.
• Motivate and help team members understand the ‘how and why’ their roles are important, and how it connects to the organization’s vision.

Module 3: Inspiring Appraisals

• Construct “appreciative conversations” for the benefit of appraisee and manager.
• What a great ‘one to one’ looks like.
• Create follow-up and reflection to support change.

Module 4: Optimizing Your Time

• Prioritize your time to focus on the things that really matter as a leader.
• Deal with overwhelming demands from emails, meetings, and conference calls.
• Regain balance – time to reflect on the big picture and high value activity.

Module 5: Improving Communication

• Make organizational messaging meaningful to the team.
• Use communication to make others feel connected and valued.
• Executing leadership’s strategy – making sure there are transparency and understanding of new initiatives.

Module 6: Better Meetings, Better Results

• Learn how to create meetings that add value for everyone.
• How to create personal impact in meetings – as a chair or as a participant.
• Best practice into how to prepare, execute and follow up meetings.

Modules 7 - 12

Self-Paced

Module 7: Understanding Our Customer

• Better understand the needs of key stakeholders to deliver and even exceed expectations.
• Use empathetic perspective to improve customer experience.
• Be future focused with an eye to current trends, changing market conditions and new innovations.

Module 8: Creating a Stand Out Team

• The building blocks of creating a standout team.
• The power of visions that align with organizational and personal objectives.
• People engagement driving high performance.

Module 9: Developing Me, Developing My Team

• Become a role model for others on how you challenge yourself towards continual improvement.
• How to better understand the future aspirations of your team members.
• A framework to consider both individual and team development.

Module 10: Managing Up

• Understanding your manager’s perspective and needs.
• Acting as better partners to stakeholders – where both needs are met.
• Create adult to adult partnership-based relationships with those that can have a significant influence on your career.

Module 11: Presenting with Presence

• Get your message across with impact, clarity and presence.
• Understand what an audience needs from a speaker.
• Engage hearts and minds and bring content to life.
• Best in class preparation techniques.

Module 12: Being a Strategic Leader

• Understand how the CEO, CFO, Marketing Director, Head of Operations, HR, CIO and other. senior leaders base their key decisions and why.
• Better understand how to best support and communicate with executives in these positions.
• Align your team objectives and focus to the strategic needs of senior leadership.