Dates and location
Pricing
Hours
Dates and location
Pricing
Hours
Description
In an era where generational divides can either fragment teams or fuel innovation, forward- thinking CPAs recognize that leadership must evolve. Those who lean into intergenerational awareness, communication mastery, and inclusive leadership will be the ones who not only thrive but shape the future of the profession.
Without developing intergenerational leadership skills, CPAs risk losing talent, stifling innovation, and falling behind. They want to lead with confidence, inspire trust across age groups, and stay relevant in a rapidly evolving profession.
Uniquely combining mental fitness strategies with intergenerational expertise, this seminar delivers deeper insight and more sustainable leadership growth. It is specifically designed to equip financial professionals with practical tools, fresh insight, and the clarity to navigate generational complexity with empathy, strategy, and strength.
Key Takeaways
By the end of this course, you will:
- Understand and confidently explain the core characteristics, values, and communication preferences of Traditionalists, Boomers, Gen X, Millennials, and Gen Z.
- Incorporate and effectively practice application of generational personas and empathy mapping tools for improving generational savvy, especially in conflict situations.
- Apply mental fitness strategies to measurably improve performance, develop stronger relationships, and maintain mental well-being across the generational spectrum.
- Identify and challenge hidden assumptions that affect cross-generational engagement.
- Implement actionable leadership strategies to build psychological safety and trust across age groups.
- Strengthen communication, feedback, and mentorship skills tailored specifically for today’s multigenerational reality.
Who Will Benefit
The course will benefit executives, directors, and senior managers who want to position themselves as leaders who attract, inspire, and retain the next generation of accounting and finance professionals through:
- Fostering a culture of inclusion, mentorship, and growth.
- Strengthening leadership presence and reach by improving cross-generational communication and synergy.
- Enhancing their ability to effectively manage and engage diverse, multigenerational teams.
How to Access the Course
This course is a live webinar. You must attend the live course to receive verifiable CPD hours. We recommend you join five minutes prior to the scheduled starting time. To get the full experience of this interactive course, use a computer that has video and microphone capabilities.
Electronic material can be accessed one week prior to the course and should be downloaded in advance.
Registration, cancellation, withdrawal and all other CPA Ontario PD policies can be found here.
Speaker(s)
Bill Richardson is a talented speaker who possesses the rare combination of an extensive professional background and a natural ability to connect with people. Whether it’s a sold-out conference hall or a small, intimate retreat, his presentations bring even most academic or abstract topic alive through storytelling, stimulating dialogue and interaction.