Dates and location
Pricing
Hours
Dates and location
Pricing
Hours
Description
Delegation is essential to leadership effectiveness and a powerful leadership practice in its own right. Delegation is not just about clearing your desk. Done well, delegation is a powerful way to engage, empower, and develop your employees. And it frees you up to attend to your most strategic work. This well-rounded, hands-on workshop helps you get the most out of delegation as a leadership practice.
Most people assume that delegation is all or nothing: either “I do it” or “you do it.” But there are actually five levels of delegation, and you can use them all to bring clarity and rigor to your work as a leader. These simple building blocks will expand your range and flexibility as a leader and contribute directly to employee job satisfaction, performance, development, and retention.
Key Takeaways
By the end of this session, participants will be able to:
- Explain the economic value of delegation by identifying how effective delegation impacts productivity, capacity, and results using relevant metrics.
- Articulate the purpose of delegation and apply the five key reasons leaders delegate work appropriately.
- Identify what to delegate effectively by creating a comprehensive list of delegable tasks and prioritizing them based on impact and readiness.
- Apply a structured delegation process to ensure clarity, accountability, and successful execution of delegated work.
- Set clear goals and measurable outcomes for delegated tasks using well defined expectations and performance metrics.
- Differentiate and apply the five levels of delegation to balance engagement, autonomy, and empowerment based on the situation.
- Assess employee readiness for delegation and use targeted coaching strategies to prepare employees for increased responsibility.
- Use practical delegation and coaching tools (Delegation Worksheet and Coaching Worksheet) to support effective conversations and follow through.
- Support long term talent development by applying the four classic approaches to employee development within delegated work.
Who Will Benefit
This session is designed for people managers who are responsible for assigning work, setting expectations, and driving results, as well as new or emerging managers building confidence in delegation and experienced leaders looking to delegate more strategically and free up time for higher value work.
How to Access the Course
This course is a live webinar. You must attend the live course to receive verifiable CPD hours. We recommend you join five minutes prior to the scheduled starting time. To get the full experience of this interactive course, use a computer that has video and microphone capabilities.
If available, course materials can be accessed 2 business days prior to the course and should be downloaded in advance.
Registration, cancellation, withdrawal and all other CPA Ontario PD policies can be found here.
Speaker(s)

Joel Shapiro, has 30 years of experience as a business leader and leadership consultant. He has trained and coached 1,000s of leaders across Canada and the US. Notable clients include ATCO, WestJet, Apache, BC Hydro, ICBC, RBC, and Accenture. Joel teaches leaders how to build talent, manage culture, and make employees part of the solution for inspiring workplaces and sustainable results. He is always seeking the perfect blend of humanity and business performance. Prior to his business career, Joel earned a Ph.D. with Distinction in Philosophy and was a member of the Canadian National Freestyle Ski Team.