Dates and location
Pricing
Hours
Dates and location
Pricing
Hours
Description
This seminar is intended for CPAs who are required to explain technical concepts through written forms of communication.
During the program, we will create a checklist for drafting professional emails and documents. The overarching goal of this program is to help you visualize your own communications from the perspective of your readers. Whether your readers are clients or team members, they will rarely possess the same knowledge as you. While a client may be unfamiliar with certain accounting concepts, a team member may be unfamiliar with the file you are working on. In order to write effectively, writers must bridge the knowledge gap between them and their readers.
By attending this session, you will master techniques for writing to your various readers, both "internal" and "external. The program is practical, rather than theoretical. It is filled with real-life examples of business writing, and its strategies can easily be applied to your own communications. The format of the session is highly interactive.
Topics Include:
- Part 1: Clarity - writing unambiguously
- Part 2: Attention to Detail - demonstrating your diligence
- Part 3: Hands-On Writing Exercise - applying the techniques learned in Parts 1 and 2
- Part 4: Conciseness - using fewer words. At the end of Part 4, you will revisit the writing sample that you drafted in Part 3 and make it more concise
- Part 5: Email Etiquette - best practices for communicating by email
- Part 6: Readability - drafting sentences that are easy to read
- Part 7: Structure - drafting documents that are easy to review
NOTE: This course includes the material from both of Ryan Standil's half-day courses at CPA Ontario: Effective Business Writing and Writing to Clients: Email Etiquette and Readability.
Other Available Sessions
- Session for September 18 available here.
Schedule
- November 13, 2025, 8:30 a.m. - 12:30 p.m.
- November 14, 2025, 8:30 a.m. - 12:30 p.m.
Key Takeaways
Upon completion of this course, you will have:
- Clarity Section writing unambiguously.
- Attention to Detail Section demonstrating your diligence.
- Conciseness Section using fewer words.
- Email Etiquette Section best practices for communicating by email.
- Readability Section drafting sentences that are easy to read.
Who Will Benefit
Accountants who explain technical concepts through written forms of communication.
How to Access the Course
This CPA Ontario course is a live webinar. You must attend the live course to receive verifiable CPD hours. We recommend you join five minutes prior to the scheduled starting time. To get the full experience of this interactive course, use a computer with video and microphone capabilities.
Electronic material can be accessed one week prior to the course and should be downloaded in advance.
Registration, cancellation, withdrawal and all other CPA Ontario PD policies can be found here.
Speaker(s)
Ryan Standil leads seminars on the topic of effective written communication. He presents at CPA Ontario, the Law Society of Ontario, and individual firms. Ryan attended Western University, where he graduated from the Ivey Business School and the Faculty of Law. After graduating, Ryan joined a corporate law firm in Toronto. Today he owns and operates a seminar company, called Write To Excite.