Organizational success begins with individuals knowing how to participate effectively in teams. This four-part, CPA Ontario course is designed to equip you with the approach, strategies, and skills to excel as an effective team member. Because the success of a team depends on pulling together, this course will cover how best to interact and collaborate with team members, and ways to build a more cohesive team. You will learn how to maximize your role in achieving the team's overall goals. Communication skills will also be covered, including how to communicate in proactive and co-operative ways, and how to give and receive constructive feedback.

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Upon completion of this course, you will learn:

• Being an Effective Team Member:
  • Explore ways to adopt a positive mindset to teamwork with a goal of making significant contributions to the team.
  • Embrace a proactive approach to teamwork.
  • Consider constructive ways to acknowledge differences and specific strategies for collaboration.
     
• Strategies for Building a Cohesive Team:
  • Examine methods for building and managing teams with a focus on communication, co-operation, and trust.
  • Improve teamwork through communication and collaboration techniques.
     
• Effective Team Communication:
  • Explore barriers to communication and strategies for overcoming them.
  • Learn active listening techniques to become a better listener when managing teams.
     
• Establishing Team Goals and Responsibilities and Using Feedback Effectively:
  • Use techniques to build and manage teams by identifying roles and setting goals.
  • Assess team members' competencies and assign roles based on these competencies.
  • Examine approaches to effectively give and receive feedback.