Dates and location
Pricing
Hours
Dates and location
Pricing
Hours
Description
There's email, chat, the company social network, blah blah blah- tech tools don't mean that quality communication is taking place! To achieve that quality communication, fundamental human skills are needed-and those who work to improve these skills can be powerful communicators and outstandingly effective in their organizations. This course helps you polish up the full range of face-to-face and remote communication skills that are so vital for working with others.
Key Takeaways
By the end of the course participants will be able to:
- Describe and explain the differences between the 4 communication styles.
- Explain why form is just as important as content and apply techniques to shape messages for maximum impact.
- Describe different ways to bond with an audience.
- Demonstrate ways to deal with conflict and resolve tension.
- Use empathy to better understand our counterparts.
- Practice ways to communicate effectively while working remotely.
Who Will Benefit
People who wish to obtain some practical tips on improving their ability to communicate effectively with others in a variety of settings.
Disclaimer
CrossKnowledge, Inc. is CPA Ontario's content provider for this PD Course. As a condition of your participation, you acknowledge and agree that you will not:
- Copy, modify, adapt, translate, decompile, disassemble or reverse engineer the CrossKnowledge content, technology or software (together, the "CrossKnowledge Solutions") or otherwise attempt to discover the source code of the software;
- Rent, lease or assign the CrossKnowledge Solutions to any third party;
- With the exception of any information or materials necessary to fulfill PD Course requirements or complete PD Course exercises, download any training tutorials or any other text, multimedia images (graphics, audio and video), data and other information provided in connection with the CrossKnowledge Solutions; or
- Allow access to the CrossKnowledge Solutions by any user other than yourself.
Most of CPA Ontario's 450+ on-demand courses are compatible with the mobile app. Unfortunately, this on demand course is not compatible. For the best learning experience, we suggest you use your computer.
How to Access the Course
This is an online session. This course is available 24 hours a day, 7 days a week. Once registered, you can access the material at any time.
However, you will only have access to the course for 90 days after REGISTRATION.
To access the course please visit our BlackBoard site, and log-in using the same login and password used for the Registration Portal. Please allow up to 15 minutes after registration for the course to appear on your BlackBoard page.
Registration, cancellation, withdrawal and all other CPA Ontario PD policies can be found here.
Speaker(s)
Manfred Kets de Vries is rated as one of the top 50 leading management thinkers by the Financial Times, Le Capital, Wirtschaftswoche and The Economist. He is a 5-time winner of the INSEAD Distinguished Teacher award and considered one of the world’s 6 founding professionals in the development of leadership as a field of expertise.
Marie R. Miyashiro is an internationally recognized author and business consultant. Best-selling author of The Empathy Factor - Your Competitive Advantage for Personal, Team, and Business Success.
Matthieu Ricard is a molecular geneticist turned Buddhist monk, and the Dalai Lama’s righthand man. He is a best-selling author and researcher on the effects of meditation on the brain.
Lisette Sutherland is a recognized international thought leader and speaker. She is the author of Stories of Remote Teams Doing Great Things. Founder and Director of Collaboration Superpowers.