Dates and location
Hours
Dates and location
Hours
Description
Learn anywhere, anytime with audio learning from your trusted source for Professional Development.
Get up to speed in an hour on critical topics for CPAs such as AI, Ethics, Finance, Cybersecurity, Audit, Tax, Sustainability and more.
- Convenient 60-minute audio courses in our new app.
- Flexible format allows you to listen and learn on the go at your own pace.
- Relevant and trending topics affecting CPAs to help you stay at the forefront of the profession.
As partners and leaders, we’re often focused on results, deadlines, and client demands — but what if we paused to reflect on the system that supports all of that? What if we viewed quality not as a checklist… but as a value-driver?
Join Bill, a seasoned CPA firm partner, as a routine business trip (imaginary) transforms into a powerful awakening on the true meaning of quality. Guided by an Assurance Quality and Risk Management expert, this immersive audio story blends real-life challenges with practical insights on CSQM 1, helping you see your System of Quality Management (SoQM) not as a compliance task — but as a guardian of your firm’s future.
Lessons Covered:
- Introduction: The Skeptic’s Starting Point
- Traffic, Timing, and the First Realization
- Flexibility, Risk, and Gatekeeping
- Ethical Oversight
- Leadership and Culture under CSQM 1
- What the Standard Actually Says
- Self-Audit of the System of Quality Management
- Human, Intellectual and Technical Expertise Under CSQM 1
- A Renewed Commitment to Quality
- Closing Narrator Reflection
Unlock learning anytime, anywhere with the Blackboard Learn app
Seamlessly access your on demand courses, assignments, and get PD hours on the go. Learn how to download now and elevate your education experience with the convenience of mobile learning.
Key Takeaways
Upon completion of this course, you will:
- Understand how CSQM 1 applies across eight integrated components of a firm’s quality management system.
- Recognize how risk, leadership, ethics, and communication impact file quality, culture, and client service.
- Reflect on how your firm currently handles quality risks — and where blind spots may exist.
- Explore the value of leadership accountability and tone at the top in sustaining assurance quality.
- Learn how real-time feedback, root cause analysis, and quality culture can move your SoQM from reactive to transformative.
Who Will Benefit
This course is ideal for managing partners, directors, senior managers, managers and quality leaders who are responsible for building, operating, or evaluating their firm’s System of Quality Management (SoQM). It also benefits engagement managers, reviewers, and CPAs in mid-size or small firms who want to connect their day-to-day assurance work with firm-wide quality, risk, and leadership expectations — all through a practical, story-driven lens.
How to Access the Course
New mobile learning! Download Blackboard Learn from your app store (iOS or Android). Learn more.
To access the course on your computer please visit our BlackBoard site, and log-in using the same login and password used for the Registration Portal.
Please allow up to 15 minutes after registration for the course to appear on your BlackBoard page.
Registration, cancellation, withdrawal and all other CPA Ontario PD policies can be found here.
Speaker(s)

Balaji M. Athreya ("Athreya"), CPA is the Founder and CEO of Audimatiq Consulting Inc. Audimatiq helps CPA firms transform their approach to Assurance Quality and Risk Management (AQRM) through innovative consul tech solutions, training, and thought leadership. Drawing on extensive experience in audit and assurance, inspection readiness, and Systems of Quality Management (SoQM) under CSQM 1 and ISQM 1, Athreya brings a practical, forward thinking perspective to firm wide quality transformation by combining innovation, insights and systems. His work blends professional standards with real world insight to help firms not just comply - but lead with quality.