Dates and location
Pricing
Hours
Dates and location
Pricing
Hours
Description
In firms and organizations today, it is common to find professionals from at least four generations working together: Baby Boomers, Generation X, Millennials, and Generation Z. Each group brings unique experiences, values, and perspectives to the workplace, creating both opportunities and challenges for collaboration. To thrive in this multigenerational environment, it’s essential to understand and embrace the differences while maintaining a culture of inclusion and respect.
Leaders are pivotal in bridging generational gaps and setting an example for all employees. This certificate provides key strategies to foster an inclusive and collaborative culture across a multi-generational workforce. Success in modern firms and organizations hinges on effectively bridging generational differences. Leaders must cultivate environments where professionals from any generation can leverage their individual perspectives and work styles. When firms embrace this diversity through mutual understanding and flexible approaches, they create powerful synergies that enhance internal operations and client service.
Topics Covered:
- Talent Management and Succession Planning
- Performance Management Essentials
- Empowering Generation Z in the Workplace
- Turning Around a Dysfunctional Team
- Psychological Safety: Creating Safe Spaces for Employees to Thrive
- Change Management: Making Strategy Happen
Speak to an Advisor
To speak to an advisor, please fill out this form.
Schedule
| Date / Time | Description |
|---|---|
|
February 4, 2026 9:00 a.m. – 12:00 p.m. |
Talent Management and Succession Planning In this session, you will learn about talent as a business strategy, forces of disengagement and the succession planning process. This course will also teach you how to use the nine-box grid for talent management, a popular HR tool that will help you identify the career growth needs and opportunities of your team. Performance Management Essentials This course offers a comprehensive overview of the performance management cycle, including planning, monitoring, developing, rating, and rewarding performance. Participants will explore practical tools and templates for conducting interim and final appraisals, delivering constructive feedback, and facilitating coaching conversations that inspire growth and accountability. Empowering Generation Z in the Workplace This course will help people managers identify ways of engaging Gen Z within an accounting firm workplace and how to leverage their characteristics to add value to the firm. |
|
February 11, 2026 9:00 a.m. – 12:00 p.m. |
Effective Onboarding for New Hires This course is designed especially for people managers in small and mid-size businesses who are looking to build or refine their onboarding programs. It provides a comprehensive suite of customizable templates and tools to guide the first 30, 60, and 90 days of a new employee’s experience—ensuring a smooth transition from outsider to insider. Turning Around a Dysfunctional Team The course will help you to build trust, manage conflict and set goals collaboratively. This is especially important for new people managers who are inheriting a disengaged team or those who are settling into a new role. Gain the insights, tools and techniques to create a high-performing team. |
|
February 25, 2026 9:00 a.m. – 1:00 p.m. |
Psychological Safety: Creating Safe Places for Employees to Thrive On completion of this course, people managers will learn how to fight against bias, identify how to create a space of psychological safety and understand strategies for handling complex workplace scenarios. Change Management: Making Strategy Happen Many people managers struggle with buy-in and adoption of their team to strategic change. This course will allow you to develop the right assortment of skills to lead change effectively. |
Key Takeaways
Upon completion of this certificate, you will be able to:
- Adopt an effective talent management approach.
- Identify succession planning best practices.
- Understand the elements of the employee performance management cycle.
- Describe the components of SMART employee goals.
- Identify context for the life experiences of millennials and Generation Z.
- Identify the elements of the onboarding model.
- Isolate and identify causes of dysfunction in a team, whether co-located or virtual.
- Define and explain the concept of psychological safety.
- Understand the strategies and tactics you need to implement effective changes.
- Understand the vision in which you and your coworkers need to focus.
Earn a Digital Badge
Our new collection of digital badges can be earned through the completion of any of our certificate programs offered in our professional development catalogue. Collect these digital badges to add to your website, social profiles, email signature and more. These badges are an easy way to visually communicate your skills and accomplishments to your peers and network. Digital badges will be awarded based on course completion requirements.
Who Will Benefit
This certificate is designed for CPA leaders who want to learn talent development best practices to promote employee retention, engagement and performance.
Need Approval to Attend
Attendance Requirements
To earn your CPD hours and Digital Badge, you must attend 2 of 3 live sessions. We understand that sometimes unplanned absences happen. Please reach out to our Operations Team if you're unable to attend a session as scheduled.
How to Access the Course
This CPA Ontario course is a live virtual certificate program delivered over three live sessions. We recommend you join five minutes prior to the scheduled starting time of each session. Recordings of all sessions will be available to all registrants.
To access the course please visit our BlackBoard site, and log-in using the same login and password used for the Registration Portal.
Please allow up to 15 minutes after registration for the course to appear on your BlackBoard page.
Registration, cancellation, withdrawal and all other CPA Ontario PD policies can be found here.
Speaker(s)
Kenneth Koskay, CPA, CFP Ken is the former head of global sales at Becker Professional Education and senior vice president and general manager, Learning Solutions, for Thomson Reuters Tax & Accounting. Ken has over 40 years of leadership experience and has built several high performing teams. His talent management skills have led to coaching and mentoring many individuals who have gone on to lead departments and business units. His belief that “speed of the leader equals the speed of the team” has served him well during a long career. Retaining and growing key talent is a hallmark of Ken’s career. He has developed and taught leadership development courses for decades. Ken is a graduate of Eastern Michigan University with a BS in Accounting and also attended global executive training at Dartmouth College and the I.E. School of Business in Spain. During Ken’s business career he worked on, and with, several boards of directors.